Shipping & Returns

Shipping Costs

FD Terminal Discounters ships equipment from warehouses in several different areas in the United States from both the East and West coasts depending upon the type of equipment ordered and availability.

Your equipment will be shipped on the same or next business day following the placement of your order. If paying by check your equipment will be shipped once your check is received and has cleared.

Our shipping manager will select which major carrier is the best choice to your location. We use the 2 major carriers Federal Express and UPS. Tracking of each order is performed on every shipment which is available to you the day after you place your order.

Standard Overnight Next Business Afternoon - $32.00

Two Business Days - $18.00

3-Day Supersaver 1-3 Business Days - $13.00

Returns

Returns are only accepted by first contacting us to request a Return Authorization. Here are our rules for returns or replacements. In the first 30 days after you receive your equipment if it turns out that there is a malfunction in the equipment then we will send you a replacement unit at no cost as well as a return label for the bad equipment. If equipment malfunctions after the first 30 days then the manufacturers warranty will kick in and you will contact the manufacturer for either repair or replacement. For equipment that you wish to return within the first 30 days that has no technical problems there is a 25% restocking fee. For equipment that you wish to return after the first 30 days that has no technical problem we are sorry but we cannot accept those units as a return.

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